PRO Range Guidance
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      PRO RANGE CARE: DAILY

      Little TLC each day will help you keep the water healthy and your Brass Monkey happy

      The PRO RANGE product has a muti-stage filtration system. However it relies on frequent observation to remove any blockages that may affect the flow of water through the cooling system. User load and showering before use will make a big difference to how often you need to clear, backwash or replace the water. Regular checks helps you stay on top of hygiene and take action when required, rather than waiting for an issue to build up.

       

      Check & Clear

      How does the water look? 

      Is it clean and clear or is it noticeably dirty/murky? 

      Are there debris or foreign objects within the unit? 

      Is there enough water?

      Do's  Dont's
      Clear the pre filter that sits over the suction hole inside the unit.
      If debris are stuck in the bottom drain please see troubleshooting and remove drain for cleaning      		 Don't ignore cleaning the pre filter or skimmer - if this becomes blocked it can reduce the flow water causing inefficient filtration and sanitisation and can cause damage to your unit. 
      Use the spa vac to reach into the water and clean around the pre filter removing any debris

      If the water is looking murky you may need to: 

      - Complete and extended back wash and top up water 

      - Clean the scum line 

      - Complete a system flush 

      This keeps the water flowing smoothly and helps to maintain a good flow rate.

      		  
      Once done - move onto cleaning/emptying the skimmer (not applicable to barrels)  

       

      Clearing the skimmer

      If you have a stainless steel skimmer cover plate, remove this by sliding it up and putting it to one side whilst you complete the following steps. 

      1. Open the door to the skimmer, there is a groove on the door to help pull it open.

      When holding the door open do not put excessive pressure on it. 

      2. Reach into the skimmer and take out the basket

      Be mindful that the basket will catch any debris so do not empty this into the water.

      3. Rinse the basket until all debris is removed.

      4. Open the door the skimmer and replace the basket. The large lip should face the front of the skimmer

      If you have a stainless steel skimmer cover plate, replace this by lining it up with the fittings on the bath and sliding it down into place. 

       

       

      Test & Dose

      Prior to opening and then every 2 hours (minimum)throughout the day and at the end of the day after completing maintenance.  Please check the instructions with your testing kit but as a guide follow the steps outlined. 

      Pool maintenance: chlorine and pH Levels

      Chlorine: The ideal level is 1–3 ppm.

      PH balance: The optimal range is 7.2–7.6, with 7.4 being the target.

      These measurements should be taken:

      1. Before opening the pool.
      2. Regularly throughout the day to ensure levels remain stable.
      3. At the end of the day, especially after completing any maintenance tasks.

      Step 1 Taking the Sample

      1. Get the water testing kit, including the dipstick and bottle.
      2. Attach the bottle to the dipstick and take both to the bath with a thermometer.
      3. Submerge the bottle 30cm into the water, fill, shake, and rinse it.
      4. Repeat, but this time hold the blue button on the dipstick to close the bottle while lowering it.
      5. Release the button to fill the bottle at 30cm depth, then press the button again to seal it before removing.
      6. Measure the water temperature with the thermometer at the same depth.
      7. Record water and air temperatures on the Daily Water Quality Test Log

      Step 2 Reading the Sample 

      Follow test kit instructions to measure:

      Step 3 - Interpret & Action the Results 

      Enter the clarity of the water under the same heading

      • The optimum chlorine level is around 1-3ppm.
      • Anything above 5ppm is dangerous. Dosing should be stopped immediately and the bath put out of use until the water has been diluted and the re-tested to an acceptable chlorine level.
      • If below 0.5ppm close the bath to users and increase chlorine levels by adding small amounts at a time - this is best done manually and placed in top of bath in the skimmer.
      • When re-testing after dosing, wait 15 mins until the chlorine has fully mixed with the body of water.
      • Test again until you meet the correct level.

      Chlorine Dosing Example in our standard plunge:                                                        - 1g of HTH Granular will raise the level by 1ppm (Granular will require dissolving in warm water before adding into the skimmer basket)
      - 3.5ml of Sodium Hypochlorite 15% will raise the level by 1ppm


      PH Balance: Ideal PH rangę is 7.2 - 7.6 with optimum measure being 7.4

       

      Back Wash TwistIIClean

      Do Don't
      Always ensure the red tag is positioned up before twisting to open or close the backwash. When turning the TwistIIClean ensure you don’t twist too far, the red tag can get caught and break
      If after backwashing the filter looks dirty complete a full clean. (See trouble shooting)  
      Always Ensure the red tag is positioned up before twisting to open or close the backwash  

       

      For models shipped before March 2024 see guide here

      How to complete the TwistIIClean backwash

      1. Activate backwash mode. 

      (Press and hold the down arrow for 3 seconds on control panel).

      This turns the engines off whilst leaving the pump running.

      2. Close the top filter by using the bung supplied - 

      Barrels - Remove the top filter by unscrewing and replacing with the bung

      Baths - Remove skimmer basket and insert bung into hole
      3. Open fill tap
      4. Pull the neoprene cover down so you can see the filter.

      5. On top of TwistIIclean, pull up red tag and turn to flush for approximately 2 minutes before twisting back to original position.

      *make sure you don’t turn too far or the red tag will break.
      6. Check all debris fully removed from filter. If debris do not clear after backwashing this is a sign you need to backwash more often. Follow steps in the trouble shooting section on how to remove the filter for cleaning .
      7. Close the fill tap once water level reaches the middle point of the skimmer or Or 20cm from the top of the barrel ensuring top filter is submerged.
      8. Exit backwash mode
      (Press and hold the down arrow for 3 seconds  on control panel).
      9. Check the bath is running: Light illuminated and water flowing
      10. Remove bung fitted and replace skimmer basket or re-screw top filter

       

      If you notice the filter is consistently dirty you may need to

      - Increase backwashing length/frequency. 

      - Check users are showering before use 

      Water Top Up 

      Throughout the day as required and after washing. 

      1. Activate Maintenance Mode - (Press and hold the spanner on the control panel for 3 seconds)
      2. Open FILL TAP, Bring water level up to the middle of the skimmer (Or 20cm from the top of the barrel)
      3. Exit Maintenance Mode (Press and hold the spanner on the control panel for 3 seconds)
      4. Check the bath/barrel is running.

      End of Day Wipe Down 

      1. The bath should be cleaned daily with chlorinated water (100mg/l). This should include the top deck and the step. After being wiped down they should then be dried.
      2. Clean around the waterline using product such as sodium bicarbonate which can help to remove body fat around the waterline.

      See all care overview & protocols for PRO Range